These Terms and Conditions (these “Terms”) govern each user’s (“you”, “your”, or “user”) use of the ParavelleQuest.com and/or ParavelleQuests.com (the “Website” or “Company Website”) which facilitates the booking of community trips (“Quest”, “Quests”). The Website is owned and operated by Paravelle LLC, a company organized in the state of California (“Company”, “Paravelle”, “we”, “us”, “our”).

These Terms, along with the Company's Privacy Policy (the “Privacy Policy” or the “Company’s Privacy Policy”) are collectively referred to as this “Agreement” and form a legally binding contract between you and the Company. PLEASE READ ALL PROVISIONS OF THIS AGREEMENT CAREFULLY.

By continuing to use this Website, including but not limited to booking a Quest, you agree to be bound by all provisions of this Agreement effective from the date of your first use of the Website.

The Company reserves the right to make changes to any provisions of this Agreement, including but not limited to changes to the Company’s Privacy Policy and the Terms and Conditions governing the booking of a Quest. We will post the revised Privacy Policy or/and Booking Terms and Conditions on the Site, update the "Last updated" date and take any other steps required by applicable law. By using the Website, you fully accept all the Terms and Conditions of each and every provisions of this Agreement. The Company will not accept any changes to this Agreement made by you. Therefore, IF YOU DO NOT AGREE WITH ALL THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU SHOULD NOT USE THE WEBSITE NOR BOOK A QUEST.

By using the Website, including the booking of a Quest, you agree to our collection and processing of your personal information, including the use of cookies, in accordance with the company's Privacy Policy. Please read the company's Privacy Policy carefully as it contains important information about our collection, use, storage, disclosure, and transfer of your information.

Paravelle is a Company organized to support our fantasy lifestyle community. We call ourselves, “Paravellians”. We offer many activities such as fantasy balls, themed picnics and other group activities, fencing classes, and retreats or Quests. Some of these activities are free to attend while others, like a Quest, require a purchase. We offer our community the opportunity to come together on an adventure by organizing one Quest per year for a maximum of 16 travelers. 

WE ARE NOT A TRAVEL AGENCY OR TOUR OPERATOR and we do not provide or sell flights or sea transportation.

You are a Paravellian ready for an adventure. You have developed friendships or would like to develop new ones within our community. You enjoy traveling abroad or always wanted to but didn’t want to go solo. Perhaps you have waited for the opportunity to share the experience with people that truly get you; people with whom you share the same interests and with whom you would enjoy traveling on a community-oriented Quest.

Booking must be done using the Company’s Website. By booking a Quest you are deemed to have agreed to this Agreement, including all provisions governing the booking. Your booking will only be accepted by the Company on this basis. 

The following are included in your Quest:

3 Nights in a 5-star Hotel in Paris (across from the famous Opera House)
3 Nights in a Provincial Castle (privately booked for us) 
2 Nights in a Castle near the Puy du Fou Park (privately booked for us) 
8 Breakfasts
1 Picnic Lunch
4 Dinners
1 Day Pass at the Palace of Versailles
3 Loire Valley Castle Visits
2 Day Pass at Puy du Fou Park
1 Private 20-passenger van with dedicated driver for our entire Quest
2 Bilingual French-English Hosts/Guides for the entire Quest

The following are not included: 
Any other products or services not listed under “included” as well as visa and passport fees, travel insurance and medical Insurance, flights, meals and beverages other than those listed as included, optional activities, personal expenses, and guide tips.

Please see our Itinerary for details.

All our Quests are 18+ and non-smoking only. By booking a Quest, you confirm that you are at least 18 years of age and a non-smoker.

Prices are in USD. Surcharges up to 30 days before departure may be added due to unforeseen changes such as, but not limited to, sudden and unfavorable USD vs. EURO exchange rate, sudden local transportation cost increase, any other provider cost increase such as lodging that cannot be remedied, or changes with taxes. In such cases, we will cover any amount up to 3% of the booking price, and you will be responsible for the remaining balance. If any surcharge results in an increase of 10% or more of the booking price, you may cancel the booking upon notification of the surcharge and obtain a full refund. Please note that a surcharge may be applied to all purchases made by credit card.

A Traveler is required to pay a 25% down payment ("Down Payment") per person per booking to be confirmed on a Quest. This Down Payment is non-refundable. If your booking is made 120 days or less before departure, then the full amount is payable at the time of booking and is deemed the Down Payment for purposes of this Agreement.

If the Company accepts your booking, we will issue a confirmation email. Please refer to your booking confirmation email for details on balance payment. Payments, other than the 25% non-refundable Down Payment, made toward the balance of your booking are referred to as “Scheduled Payments”. You will be charged 3 Interest Free Monthly Scheduled Payments of 25% each. The balance of the booking price is due 90 days before departure. If this balance is not paid by the due date, or if a Schedule Payment is not submitted within 72 hours of receiving the Invoice emailed to you, we reserve the right to cancel your booking, subject to the cancellation and refund policy.

If you cancel a booking more than 120 days before departure, you will be entitled to a refund of the Scheduled Payments made after the non-refundable Down Payment. If you cancel a booking 120 days or less before departure, the Down Payment and Scheduled Payments are non-refundable, however if we are able to replace your booking with another traveler from our wait list, then the Company will refund the Scheduled Payments that were made. A service charge of 3.5% will be applied to all refunds to cover payment transaction fees charged by the third-party credit card payment processing company that processed your booking payments.If you fail to join a Quest, join it after departure, or leave it before its completion, for any reason, no refund will be made.

a) The Company will not be liable or responsible in case of Force Majeure Event such as but not limited to; flood, fire, earthquake, pandemics, epidemics, drought, bushfire, forest fire, storm or other natural disaster, explosion, public health and safety emergency, war, hostilities, terrorist threats or acts, riot or other civil unrest, embargoes or blockades, national or regional emergency, strikes, labor stoppages or slowdowns, shortage of adequate power or transportation, and other events beyond the reasonable control of the Company. The Company will not have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement including Booking Term, when such failure or delay is caused by or results from acts beyond the Company’s reasonable control.

In the case of a Force Majeure Event causing the cancellation of a Quest, the Company shall reschedule your booking for a future date and provide you with written notice. Within 30 days of the notice of the Force Majeure Event, you may cancel the rescheduled booking and will be granted a credit in the amount of the Down Payment, and either a credit or refund for the Scheduled Payments. A service charge of 3.5% will be applied to all refunds to cover payment transaction fees charged by the third-party credit card payment processing company that processed your booking payments.

b)  We may cancel a booking for Any Reason up to 30 days before departure. Except in the case of a Force Majeure Event, if we cancel your booking, you can either transfer the Down Payment and Scheduled Payments to an alternate Quest or receive a refund. In any case of cancellation for Any Reason, we are not responsible for incidental expenses you may have incurred as a result of your booking, including but not limited to visas, vaccinations, travel insurance, or non-refundable flights. 

We reserve the right to cancel a booking for any violation of the Paravelle Community Guidelines. If we have to cancel your booking due to your violation of the Community Guidelines, and the violation occurs more than 120 days before departure, you will be entitled to a refund of the Scheduled Payments made after the non-refundable Down Payment. If the violation occurs 120 days or less before departure, the Down Payment and Scheduled Payments are non-refundable, however if we are able to replace your booking with another traveler from our wait list, then the Company will refund the Scheduled Payments that were made. A service charge of 3.5% will be applied to all refunds to cover payment transaction fees charged by the third-party credit card payment processing company that processed your booking payments.

If a Provider fails to provide its services, such as but not limited to, failure in providing reserved lodging accommodations, and the Quest has to be canceled more than 30 days prior to departure, you may choose to obtain a full refund of the Down Payment and Scheduled Payments or a credit in the amount of the Down Payment and Scheduled Payments.

If we have to cancel a Quest within 30 days prior to departure and the Quest cancellation was caused by a Provider due to, but not limited to, negligence, failure, or bankruptcy, Paravelle will attempt to recover funds from the Provider and issue a refund to you accordingly, however we are not liable to you or obligated to provide a refund in the event funds are not recovered and refunded by the Provider. It is essential that you insure your trip with Travel Insurance coverage that includes a provision for Any Reason cancellation.

It is your responsibility to ensure that you are suitably fit to participate in the Quest and to obtain proper medical advice on the health requirements for your destination. We reserve the right to remove any traveler or deny any paid service to a traveler due to concerns over the health and safety of the individual or the group. Any health or safety-related removal or denial of service is at the discretion of the Company. Please carefully read the fitness level needed for your Quest posted in the FAQ.

If you take any medication that does not require medical supervision, please ensure you have an adequate supply with necessary supporting documents, such as your prescription, with you at all times and not in your checked bag. You will not be able to refill or replace any medication during the Quest. If you are under medical supervision, please seek your doctor's advice to obtain clearance for the Quest.

This Quest is for travelers who are physically fit and are comfortable with a vigorous pace at times. You need to be able to walk longer distances, climb several flights of stairs, navigate steps and uneven terrain (e.g. cobblestones, city hills, stairs without handrails, limited or no access to elevators, and long walks in Paris).

If you do not follow the Health and Fitness Requirements guidelines and need to be removed from the Quest, please be advised that it is not a refundable cancellation event.

Travel medical insurance is required for all our travelers. Your travel insurance should provide coverage against personal accident, hospitalization, medical expenses, and emergency repatriation. We also require that the travel insurance policy include coverage for trip cancellation (for Any Reason), curtailment, personal liability, and loss of luggage and personal effects. A policyholder and policy number in the traveler's name must be provided to the Company at least 30 days prior to departure.

It is your sole responsibility to ensure that you carry a valid passport and obtain all of the appropriate visas and certificates for the countries visited during your Quest. Your US passport must be valid for 6 months beyond the departure date from the last country visited. We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.

You agree and acknowledge that this type of travel requires considerable flexibility. You understand and agree that the itinerary may be altered and that the route, schedule, amenities, mode of transport and activities are subject to change without prior notice. Please refer to our Website before departure for the most recent updates to the Quest itinerary. The Company is not liable for any such changes. 

Major changes are unlikely but may be necessary due to circumstances outside of our control. We will inform you as soon as reasonably possible if major changes have to be made and if there is time before departure. A major change is defined as a substantial change to an itinerary, such as but not limited to a modification to the length of the Quest or the start date, or replacing an overnight location with a new accommodation located more than 50 miles away from the original location. 

We reserve the right to change an itinerary after departure due to local circumstances or events outside of our control. Please note that we are not responsible for additional expenses incurred as a result of such unforeseeable changes to an itinerary.

You understand that this Quest is community-oriented and that we share lodging accommodations and meals. By default, accommodations are for two people per room with either two single beds or one double. During our first private castle stay, we will have 9 bedrooms in double occupancy with either twins or a double bed and 6 bathrooms. During our second private castle stay, there is a possibility that a couple of large bedrooms may be for 3 persons (3 beds) occupancy. The castles are authentic though not luxurious. By booking your Spring 2025 Quest to France you agree to the lodging accommodations provided.

Because our Spring 2025 Quest includes lodging in two privately held castles, the Company is required to provide security deposits to the owners to serve as a means of tangible security in the event of damage or lost property caused by the guests. You understand and agree that you will be responsible to reimburse the Company for the value of any damage you may have caused on the properties.

The Company may cancel a booking prior to departure due to traveler actions, inactions, communications, or other behavior that the Company views as a security concern or that may impact the dynamic and safety of the Quest. In the event of such cancellation, you may not be entitled to any refund or compensation. 

This is also true to on-trip behavior. You must always abide by the Company and your Guide’s guidelines and comply with the laws and regulations of countries visited. If you fail to comply with a decision made by your Guide or interfere with the well-being or mobility of the group, we may direct you to leave the Quest immediately. In the event of such removal, the traveler will not be entitled to any refund or compensation. 

In both cases, the Company may also choose not to provide you with services in the future.

Additional costs you could incur due to your early departure from a Quest are your sole responsibility. This includes voluntary departure, official removal from the Quest due to behavior, violation of community guidelines, or health and safety concerns.

You acknowledge that your participation in a Quest can involve a degree of personal risk. Characteristics of some destinations could present challenges greater than what you are accustomed to in your daily life. It is your responsibility to acquaint yourself with all relevant travel information on your destination to reach an educated decision about participation. By booking a Quest, you accept the personal risks involved in going on such a trip.

Any activities not listed in your Quest itinerary are not part of this Agreement, the booking, nor are they included in the cost of your Quest. We are not liable should your guide recommend an optional activity during your free time.

Each traveler can bring one suitcase of a maximum weight of 50 lbs and dimensions of 30” x 18” x 10” and a personal item such as a handbag or backpack. No additional luggage will be permitted.

The Company has no control over or responsibility for the response of local emergency services, including response time, the language used, or the quality of emergency and medical services provided. The Company disclaims all responsibility and liability over phone functionality and service availability, connection to local emergency services, and any medical care.

If you have a complaint on your Quest, please inform your Guide at the time in order that they attempt to resolve the issue. 

You give the Company the exclusive right and license to any video recording done or photograph taken of you during the duration of your Quest. You grant us a perpetual, royalty-free, worldwide, irrevocable license to use all materials for advertising and promotional purposes.

Any personal information we collect about you may be used for purposes associated with the operation of your booking and Quest, and may be disclosed to suppliers to enable us to provide services such as but not limited to, lodging reservations. We may also use your information to send you marketing material related to other Paravelle community events, promotions, products, services, or an upcoming Quest. We will otherwise handle your details in accordance with our Company Privacy Policy.

Paravelle LLC is a participant in the California Travel Consumer Restitution Corporation (TCRC): 

You, the passenger, may request reimbursement from TCRC if you are owed a refund of more than $50 for transportation or travel services which was not refunded in a timely manner by a seller of travel who was registered and participating in the TCRC at the time of sale. The maximum amount which may be paid by the TCRC to any one passenger is the total amount paid on behalf of the passenger to the seller of travel, not to exceed $15,000. A claim must be submitted to the TCRC within six months after the scheduled completion date of the travel. A claim must include sufficient information and documentation to prove your claim and a $35 processing fee. You must agree to waive your right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a claim with the TCRC, if you were located in California at the time of the sale. You may request a claim form by writing to: Travel Consumer Restitution Corporation; 468 Manzanita Ave., Suite 1, Chico, CA 95926; or by visiting TCRC’s website at: www.tcrcinfo.org. Upon cancelation of the transportation or travel services, where you, the customer, are not at fault and have not canceled in violation of the terms and conditions of the contract for transportation or travel services, all sums paid to this Seller of Travel for services not received by you will be promptly refunded by this Seller of Travel unless you otherwise advise this Travel Agency in writing. Consumers not located in California are not covered by the California Travel Consumer Restitution Fund. You are not eligible to file a claim against that Fund in the event of Supplier’s default. Registration as a seller of travel does not constitute approval by the State of California.

California law requires certain Sellers of Travel to have a trust account or surety bond. Paravelle LLC has a surety bond issued by Travelers Casualty and Surety Company of America in the amount of $40,000 and the amount of the bond may be increased as needed.

Paravelle LLC is registered in California as a Seller of Travel.The State of California Seller of Travel Certificate of Registration number is 2160293-50.Registration as a seller of travel does not constitute approval by the State of California.

THE COMPANY MAKES NO REPRESENTATIONS, WARRANTIES, OR COVENANTS TO THE TRAVELER OR ANY OTHER USER REGARDING THE WEBSITE, ANY CONTENT, OR QUESTS, THAT ARE ALL PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES.

THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING ANY PRODUCTS OR SERVICES PROVIDED BY OPERATORS, PROVIDERS, SUPPLIERS, OR ANY OTHER THIRD PARTY PROVIDING SERVICES DURING A QUEST. THIS INCLUDES, WITHOUT LIMITATION: (A) WARRANTY OF MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; AND (C) WARRANTY AGAINST INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS.

THE COMPANY SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INJURY, DEATH, PROPERTY DAMAGE, OR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES. THIS APPLIES WHETHER ARISING FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR IF THE COMPANY WAS ADVISED OF THE POSSIBILITY, AND EVEN IF ANY AGREED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, INCLUDING BOOKINGS AND QUESTS, SHALL NOT EXCEED THE AMOUNT PAID BY THE TRAVELER FOR THE PURCHASE OF A QUEST. THIS LIMITATION APPLIES REGARDLESS OF WHETHER THE LIABILITY ARISES FROM BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE.

You agree to defend, indemnify, and hold harmless the Company, its officers, directors, employees, agents, and others from any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, resulting from your violation of this Agreement, unauthorized use of the Company Website or content, or any actions during a Quest.

We operate our Website and Quest Services from California, USA. You agree that this Agreement, the Company Website, Privacy Policy, Quest Services, and all related activities are governed by U.S. and California laws. Any suit, action, or proceeding relating to this Agreement, involving the Company, its employees, contractors, officers, directors, subsidiaries, or agents will be brought in the state courts of California.

This Agreement is the entire agreement between the Company and each user, including each Traveler, and replaces any prior agreements on the subject matter. The Company's failure to enforce any part of this Agreement does not waive its rights. If any provisions of this Agreement is found invalid or unenforceable by a court, the remaining provisions will remain in effect.

If any terms or conditions related to the booking, the Quest and any related services, or this Agreement are unenforceable or void due to law or any other reason, such term will be severed or amended as needed. The rest of the terms and conditions will remain valid and binding.

The user agrees that monetary damages may not be sufficient remedy for unauthorized use of the Company Website, Quest services, or any Intellectual Property. Therefore, the Company can seek injunctive or equitable relief from a court or arbitration panel without posting a bond or proving that other legal remedies are inadequate.

If a lawsuit is filed to enforce this Agreement, the winning party can recover reasonable attorney fees for preparing, prosecuting, or defending the suit, as determined by the trial court. If there's an appeal, the appellate court will also determine reasonable attorney fees.

Should you have any questions about our Booking Terms and Conditions, or if you would like to exercise any of the rights available to you, please email us at info@paravellequest.com.